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  • What are the international rates & estimates?
    We ship worldwide. International shipping rates & estimates are set up in real time with USPS Priority rates.
  • How to get my measurements?
    For most accurate results, have someone else help with the measurements. Still not sure on which size to get? Drop us a message. Triathlon and cycling uniform guide chart (in cm): S: bust 84, shoulder-waist 60, waist 94, inseam 43, shoulder-knee 103 M: bust 86, shoulder-waist 62, waist 96, inseam 45, shoulder-knee 108 L: bust 91, shoulder-waist 64, waist 101, inseam 47, shoulder-knee 111 XL: bust 96, shoulder-waist 66, waist 106, inseam 49, shoulder-knee 115 XXL: bust 101, shoulder-waist 68, waist 111, inseam 51, shoulder-knee 120 Women size chart: XS: size 2-4, bust 32-34, waist 23 S: size 4-6, bust 35-37, waist 25 M: size 6-8, bust 38-39, waist 27 L: size 10-12, bust 40-41, waist 29 XL: size 14, bust 42-43, waist 32 Men size chart: XS: bust 39-40, waist 32 S: bust 41-42, waist 34 M: bust 43-44, waist 36 L: bust 45-46, waist 38 XL:bust 47-48, waist 40 XXL: bust 49-50, waist 42
  • I want to change my order
    We are unable to make any changes to your order once you have hit the « valid order » button, this includes the following: Changing the item or size Delivery/billing address Adding items to your order Shipping method There is a 15-minute window where you can cancel your order by locating the order in your account section and hitting the « cancel order » button. After 15-minutes, it is too late to cancel the order and you will need to follow our returns process. Check it out here. If you do not have a customer account, we are unable to cancel the order for you.
  • I recieved a faulty item
    In the event you have received a defective item, please contact us immediately with the following information: Your order number (found on the original order confirmation) Which item is damaged A description Photographic evidence Please do not return any damaged goods unless advised by a member of our support team, it may result in a slower resolution time. If your parcel has been damaged upon delivery, please take photographic evidence and send it straight to customer support.All claims for parcels arriving damaged must be made within 7 days of the delivery date. Unless proof of damage has been verified by a member of the support team, we cannot action a refund, credit or replacement. Once we have received the above information, we will work quickly and efficiently to ensure the problem is rectified instantly.
  • I recieved the wrong item
    In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently: Your order number The name of the item you did not receive The name of the item you received in it's place A clear photograph of the item you have received, including logo Once we've received the above info, our Customer Support team will get this sorted for you ASAP. You may be asked to return the incorrect item back to us through our returns process. All claims for orders arriving without the correct/missing items must be made within 7 days of the delivery date.
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